Make products decision-ready.

Product Manager for high-stakes systems.

Aung Shwe Oo
Aung Shwe Oo Product Manager

Ex-Capgemini | DBS | Azqore | Aviva

Certified: Product Management • PSPO I • PSM I • ICAgile Agile Coaching

I combine product leadership with deep UX thinking to turn fragmented systems into clear direction, aligned execution, and reliable delivery.

CRM / KYC APIs
  • Azqore private banking
  • 100% milestone delivery
  • 25–30% less downstream rework
DBS AML Systems
  • Actimize name-screening tuning
  • Risk & compliance delivery exposure
  • Stabilized delivery under constraints
Design Systems
  • Azqore enterprise banking platforms
  • 0-to-1 governance and design-to-code workflow
  • 30–40% design efficiency gain
AML / KYC / Sanctions platforms Regulated banking + insurance UX-led product decisions Agile delivery in constrained environments AI + automation systems
View Featured Projects → Download CV →
Aung Shwe Oo

Aung Shwe Oo

Product Manager

  • 10+ years delivering and modernizing complex products
  • Industries: Banking · Insurance · Enterprise Platforms
  • Certified in product management and agile delivery

About

About Icon

I’m a Product Manager with design depth, using UX as a strategic lever to drive clarity and product outcomes in complex, regulated environments.

What I do

  • Turn ambiguity into decision-ready product direction
  • Make complex platforms usable through experience-led decision making
  • Drive cross-team execution and reliable delivery under constraints

Education & Certifications

Knowledge & Credentials

Grounded in a robust academic foundation and enriched by industry-recognized certifications, my education and credentials underscore expertise in digital media, product management, and agile methodologies.

Education

  • Master in Design (Digital Media) (2008-2010)
    (Raffles College of Design and Commerce, Sydney, Australia)
  • Diploma in Digital Media Design (3D Animation) (1999-2002)
    (Nanyang Polytechnic, Singapore)
  • International Diploma in Computer Studies (IDCS) (1999)
    (KMD, NCC Education, Yangon, Myanmar)
  • Matriculated in 1998.
    (TTC, Yangon, Myanmar)

Certifications

  • Product Management Certified: Core - Product-Led Alliance
    Credential ID: 6523eff9f59523739f090333 - Issued on 30/12/2024
  • ICAgile Certified Professional - Agile Coaching
    Credential ID: 597-47967-3c3cd017-c284-416d-835c-43ed5224ce77 - Issued on 18/09/2024
  • Professional Scrum Product Owner I - Scrum.org
    Certificate ID: 1054080 - Issued on 1/1/2024
  • Professional Scrum Master I - Scrum.org
    Certificate ID: 897197 - Issued on 26/12/2022
  • Certified SAFe 5 Practitioner - SCALE AGILE
    Badge issued on 10/09/2021 (Exp)
  • SAFe for Teams Course (5.0) - SCALE AGILE
    Certificate ID: 41296600-1348 - Issued on 14/8/2020
  • Business Model & Value Proposition Masterclass - Strategyzer
    Issued on Oct 2017.
Contact Me → DOWNLOAD CV →

About Aung Shwe Oo

From Vision to Impact:

Aung Shwe Oo's career in digital innovation began over two decades ago in 2002 as a multidisciplinary designer and 3D animator in Singapore. After earning his Master of Design in Digital Media from Raffles College of Design and Commerce, Sydney, Australia, in 2010, he quickly emerged as an advocate for user-centered design.

Since 2016, Aung has been involved in digital transformation initiatives in the financial and insurance sectors. He has contributed to projects that modernized product offerings and enhanced digital customer experiences, and he later applied his expertise to improve user experiences for digital insurance solutions.

From 2018 to 2023, while deployed as a consultant with a major global consulting firm at a prominent financial technology provider (a subsidiary of a legacy wealth management group), Aung supported several strategic projects. His work ranged from revamping front-end systems and integrating KYC-related CRM APIs to driving mobile and web transformation initiatives and developing comprehensive UI design systems for portfolio management. In 2023, he further broadened his expertise by leading a team at a leading financial institution to upgrade their name screening systems and contribute to a new sanctions list management framework. Throughout these projects, Aung collaborated with renowned industry leaders, including Aviva Insurance, Direct Asia Insurance, Azqore Singapore, Société Générale, and DBS Bank of Singapore, leveraging his diverse expertise in roles ranging from Scrum Master and UX Manager to UX Designer, through select consultancy engagements with CapGemini and other firms.

In 2013, Aung co-founded HumbleLAB, a pioneering social enterprise that empowered startups and SMEs through lean innovation and participatory workshops, a venture that paved his path toward bridging design with strategic product management.

Today, Aung's extensive background in design and digital transformation uniquely informs his approach as a product leader. His journey is a testament to continuous learning, innovation, and the power of agile, customer-centric strategies.

He is currently based in Singapore.

Contact Me → DOWNLOAD CV →

Capabilities

Product Leadership Capabilities

Experience-led product leadership for complex platforms, especially in regulated environments.

Strategy Icon

Strategy

Decision-ready product direction

I turn ambiguity into clear product choices that teams can ship.

  • Frame the problem, goals, users, and success metrics
  • Map constraints and risks (tech, ops, compliance, timelines)
  • Shape roadmap options, trade-offs, and priority calls
  • Align decision owners early to reduce churn and rework

Artifacts: Decision logs, roadmap options, metrics

Product Discovery Metrics Roadmaps Risk/Trade-offs
Execution Icon

Execution

Reliable delivery under constraints

I help teams ship in regulated environments with complex dependencies.

  • Run discovery-to-delivery cadence and keep momentum
  • Unblock dependencies across teams, vendors, and systems
  • Make scope, risk, and compliance visible and manageable
  • Use AI-assisted product ops when it speeds real work

Artifacts: Release plans, dependency maps, risk register

Agile Delivery Dependencies Risk/Compliance AI ops
Collaboration Icon

Collaboration

Alignment that drives decisions and results

I build shared context across functions so teams move faster.

  • Clarify decision rights: who decides what, and by when
  • Facilitate alignment workshops that compress weeks into hours
  • Translate between design, engineering, compliance, and business
  • Keep communication crisp with artifacts people actually use

Artifacts: Workshop outputs, RACI, alignment notes, 1-pagers

Stakeholders Workshops Decision rights Enablement/GTM

Tools

How I Work

A practical approach to building clarity, alignment, and momentum in complex products, with experience quality treated as a first-class constraint.

Problem Framing Icon

Problem Framing

I clarify intent, constraints, and user-facing risks before committing teams.

Ambiguity is reduced early so teams align around real problems, not assumptions.

Tools:

FIGJAM MIRO FIGMA ADOBE XD ADOBE CREATIVE CLOUD
Discovery Icon

Continuous Discovery & Validation

I validate assumptions early through user research, data, and lightweight experiments.

Decisions are grounded in real user behavior, reducing delivery risk and costly rework.

Tools:

GOOGLE ANALYTICS HOTJAR PERPLEXITY NOTEBOOK LM
Product Roadmap Icon

Prioritization & Roadmap Planning

I turn competing demands into clear priorities and sequenced plans.

Roadmaps balance business goals, delivery constraints, and experience quality.

Tools:

AHA! ProdPad ANTIGRAVITY MERMAID CHART
Agile Icon

Agile Delivery & Execution

I drive consistent delivery under real-world constraints without compromising usability or trust.

Teams ship incrementally with fast feedback, staying aligned and delivering outcomes predictably.

Tools:

JIRA CONFLUENCE TRELLO SLACK MS TEAMS
Growth Icon

Adoption & Growth

I enable adoption by making products understandable, usable, and easy to integrate into real workflows.

Rollouts are designed for behavior change, ensuring products land, get used, and deliver value.

Tools:

GOOGLE ANALYTICS LOOKER STUDIO ANTIGRAVITY
Measurement Icon

Measurement & Iteration

I measure outcomes through usage patterns, qualitative feedback, and system signals.

Learning loops use feedback, analytics, and ai/automation to inform better decisions, continuous refinement, and long-term product confidence.

Tools:

N8N VS CODE ANTIGRAVITY CHATGPT LOOKER STUDIO

Featured Projects

Selected Project Case Studies & Outcomes

A few projects that show my work in regulated platforms + enterprise delivery.

Lead Management System thumbnail

Lead Management System — Field Sales Transformation

Insurance · 2016–17

MOBILE JTBD ADOPTION
VIEW CASE STUDY →
CRM to KYC thumbnail

CRM↔KYC — API Product Delivery & Agile Stabilization

Private Banking · 2019–20

API KYC LEGACY
VIEW CASE STUDY →
Name Screening Engine Tuning thumbnail

Name Screening Engine Tuning

AML / Banking · 2023

AML INTEGRATIONS AGILE
VIEW CASE STUDY →
Portfolio Management System thumbnail

Portfolio Management System — Design System Rollout

Private Banking · 2021

DESIGN SYSTEM UX B2E
VIEW CASE STUDY →

Experience Timeline

My Career Story at a Glance

Over the past decade, I moved from hands-on delivery to leading complex, regulated product systems.
I turn ambiguity into clear scope, prioritized roadmaps, and reliable launches, using AI-assisted workflows and disciplined product ops.

Platform / Systems Adoption / Operations
2025–present Product Leadership (Current Focus) Driving strategy, prioritization, and adoption with AI-assisted workflows and disciplined product ops.
2025–present Continuous Discovery Product Ops (AI + Automation)

Product Leadership in Continuous Discovery & Delivery

Customer discovery to roadmap and launch execution, accelerated by AI-enabled product ops.

  • Discovery → strategy: framing problems, defining outcomes, and aligning stakeholders on what “good” looks like.
  • Delivery → adoption: roadmap, dependency sequencing, and launch readiness to drive real usage.
  • AI-enabled product ops: building automations (n8n) and experimenting with agentic patterns (Dify) for faster, repeatable workflows.
  • Guardrails and human-in-the-loop: controls, escalation paths, safe adoption.
2023–2024 AML / compliance Algorithmic tuning

Algorithmic risk: Name Screening (AML)

Probabilistic tuning, alert-quality trade-offs, and reliable delivery under regulatory constraints.

  • Improved predictability and reduced rework while maintaining compliance sensitivity.
  • Managed alert-quality trade-offs (false positives vs risk coverage) with reproducible test runs and clear decision criteria.
  • Made hidden work visible (production support, incidents, competing priorities).
  • Restored team flow through clearer backlog hygiene and estimation discipline.
2023–2024 Risk, Precision & Trust Operating mature product delivery under regulatory and incident-driven constraints.
2020–2021 Platform Thinking & Governance Reusable components, governance, and scale-ready foundations across squads.
2020–2021 Design system Governance

Platform: Portfolio Management System and component governance

From “UI refresh” to a governed component baseline teams could ship.

  • Re-scoped work from “screens” to end-to-end workflows with consistent IA.
  • Defined reusable component patterns and usage rules for implementation.
  • Improved design efficiency through repeatable patterns and reduced UI drift.
2019–2020 API products Delivery stability

Complex systems: CRM / KYC API delivery

Data contracts, dependency sequencing, and delivery cadence across legacy and modern layers.

  • Reframed a messy program into contract-based slices with clear acceptance.
  • Aligned teams across different stacks and experience levels to deliver predictably.
  • Reduced churn and rework by sequencing dependencies layer-by-layer.
2019–2020 Systems Delivery & Cadence Contract slicing, cross-team alignment, and predictable delivery under complexity.
2016–2017 Field Enablement & Adoption Designed around real daily behavior to drive usage and operational visibility.
2016–2017 Mobile workflow JTBD + day-in-life

Field Enablement: Lead Management System (Mobile)

Adoption-first product design for on-the-ground insurance agents.

  • Designed the core loop: lead → call → appointment → update status.
  • Prioritized usability and speed to support daily agent usage in the field.
  • Unlocked same-day sales visibility for supervisors through timely updates.
2011–2015 Enterprise delivery Stakeholder alignment

Foundations: Enterprise delivery and structured requirements

Web portals and internal platforms where clarity and process mattered.

  • Translated ambiguous requests into structured scope and deliverable milestones.
  • Designed information architecture that made complex content usable and maintainable.
  • Built trust with non-technical stakeholders through clear trade-offs and predictable delivery.
2011–2015 Enterprise Delivery & Alignment Execution discipline, stakeholder trust, and the habit of turning ambiguity into scope.
2002–2011 Foundations: Craft & Ownership Built hands-on delivery instincts and end-to-end accountability before formal product titles.
2002–2011 Baseline Client delivery Scope ↔ feasibility

Foundations: Craft, Clients, and Ownership

Early work built the instincts that still shape my product judgment today.

  • Owned small projects end-to-end (brief → build → handover), often with limited playbooks.
  • Learned stakeholder communication, scope control, and delivery quality through real client constraints.
  • Built comfort with ambiguity and a bias to ship.

Arc: Interfaces → systems → platforms → regulated operations.
Titles and vendor names are omitted where needed.
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Resume

Resume icon

A concise overview of my product experience and roles.

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Get in Touch

Aung Shwe Oo portrait

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